 | Identifying the key competencies required for successful performance at the target level or job |
| Selecting or designing appropriate instruments to assess each competency |
| Programme design |
| Training those in the client company taking part as assessors |
| Co-ordinating the delivery of the assessment centre including the integration of information on each candidate |
| Written feedback reports on the strengths and potential development needs of each participant |
| Providing feedback to candidates and personal development planning |
